Terms & Conditions

1) Acceptance of Terms

By purchasing, enrolling in, or using our services—including the Social Media Jumpstart – 14-Day Trial (“Jumpstart”)—you agree to these Terms & Conditions (“Terms”) and our Privacy Policy. If you do not agree, do not proceed.

2) Services

We provide creative and marketing services, including but not limited to: social media content creation, scheduling/automation, captions, photography/videography, branding, design, and strategic consulting (“Services”).

3) Social Media Jumpstart – 14-Day Trial

• Included: 14 days of custom content (posts/reels), captions, scheduling/automation, and a Day-14 snapshot.
• Kickoff: 20-minute onboarding call; you supply access, brand assets, and approvals.
• Timeline: Preview calendar in 2–3 business days after onboarding; posting begins within 24 hours of approval.
• Edits: One round on the preview calendar; additional edits may require a change order and fee.
• Clarity Guarantee: If your preview calendar is not delivered within 3 business days of completed onboarding, we add 7 extra days of content at no charge.
• Trial Fee: $97 non-refundable once work has started.

4) Ongoing Plans After Trial

If you opt into monthly plans, billing is monthly in advance and continues until canceled in writing at least 7 days before your next billing date. Ad spend is separate and billed by the platforms.

5) Payment & Taxes

You authorize our processor to charge your payment method for all fees, taxes, and add-ons. Late/declined payments may pause Services.

6) Access & Cooperation

You agree to provide timely access to accounts and approvals. Delays may shift timelines without liability to us.

7) Client Content & Rights

You own or have rights to materials you provide and grant us a license to use them for the Services. You’re responsible for third-party permissions.

8) Ownership & Licenses (Our Work)

Upon full payment, you own the final approved deliverables. We retain working files, methods, and pre-existing IP. We may showcase non-confidential results in our portfolio unless you opt out in writing.

9) AI, Stock, and Third-Party Tools

We may use AI, stock assets, and third-party platforms. We are not responsible for outages or policy changes by those providers.

10) Approvals, Scheduling & Posting

Approval of the preview calendar authorizes scheduling/publishing. You are responsible for pre-publication review.

11) Results & Disclaimers

We do not guarantee sales, leads, or specific outcomes. Analytics are provided “as is.”

12) Confidentiality & Data

Each party will keep non-public information confidential and use reasonable safeguards.

13) Compliance & Prohibited Content

No illegal, infringing, misleading, or hateful content. You are responsible for required disclosures and platform compliance.

14) Termination

Either party may terminate for uncured material breach (10 days’ notice). We may suspend/terminate for non-payment or unlawful content. Fees already incurred remain due.

15) Limitation of Liability

Our total liability is limited to fees paid in the three (3) months preceding the claim. No indirect or consequential damages.

16) Indemnification

You will defend and indemnify us against claims arising from your materials, instructions, or unlawful use of Services.

17) Force Majeure

We are not liable for delays/failures caused by events beyond our reasonable control.

18) Governing Law; Disputes

Texas law governs. Venue: Dallas County, Texas. Parties will attempt good-faith resolution; disputes proceed to binding arbitration under AAA Commercial Rules in Dallas, TX.

19) Changes to Terms

We may update these Terms prospectively. Continued use after an update constitutes acceptance.

20) Contact

Ur Image Studios LLC • Dallas, TX • +1 (469) 532-4084 • urimagestudios.com

E-Signature & Acceptance: By clicking “Complete Order,” checking any “I agree” box, or submitting payment/credentials, you confirm you have read, understood, and agree to these Terms.