Privacy Policy

1) Scope

This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our sites and funnels, purchase our services (including the Social Media Jumpstart – 14-Day Trial), or interact with us via forms, SMS, email, chat, or social media.

2) Information We Collect

• Identity & Contact: name, email, phone, business name, role, address.
• Account/Access: social profiles, ad accounts, page permissions, and scheduling/CRM access you authorize.
• Content & Brand Assets: logos, colors, fonts, photos/videos, captions, brand guidelines.
• Transaction: order details, invoices, payment status; payments are processed by gateways—we do not store full card numbers.
• Communications: messages, call notes, onboarding forms, bookings.
• Usage & Cookies: device/browser data, IP, pages viewed, referring URLs, pixels, and analytics.
• Preferences: opt-ins for email/SMS, ad audiences, campaign responses.

3) How We Use Information

• Deliver and improve services (content creation, scheduling, automation, reporting).
• Process orders and payments; verify access and permissions.
• Provide onboarding, support, and updates.
• Personalize content and recommendations.
• Send service, transactional, and marketing communications (with opt-out).
• Generate analytics and performance insights.
• Protect against fraud/abuse; comply with legal obligations.

4) Legal Bases

We process information based on consent, performance of a contract, legitimate interests (e.g., service improvement, security), and legal compliance.

5) Sharing & Disclosures

We share information with service providers (hosting, CRM/marketing automation, email/SMS, scheduling, design/AI, analytics, and payment gateways), ad/platform integrations (Meta/Instagram/Google), professional advisors, and as legally required. We do not sell personal information.

6) Cookies & Tracking

We use cookies, pixels, and similar technologies for sessions, analytics, conversions, and personalization. You can control cookies in your browser; some features may not function without them.

7) Payments

Payments are processed by third-party gateways (e.g., Stripe or Square). We receive payment confirmations but do not store full card numbers.

8) Data Retention

We retain information as needed to deliver services, meet legal/accounting requirements, resolve disputes, and enforce agreements. We may anonymize data for aggregated analytics.

9) Security

We implement reasonable safeguards to protect personal information. No method of transmission or storage is 100% secure.

10) Your Choices & Rights

• Access, correction, or deletion (where applicable).
• Marketing opt-out via unsubscribe links or replying STOP to SMS.
• Limit tracking via browser settings.

Submit requests to [email protected].

11) SMS/Text Messaging

By providing your phone number and opting in, you consent to receive SMS about onboarding, reminders, and promotions. Message/data rates may apply. Frequency varies. Reply STOP to cancel, HELP for help.

12) Children’s Privacy

Not directed to children under 13 (or 16 in certain regions). If a child’s data was provided, contact us to remove it.

13) International Users

Your data may be processed in the U.S. and other countries with different data protection laws.

14) State/Regional Notices

Residents of certain jurisdictions (e.g., California, Virginia) may have additional rights regarding access, portability, deletion, and opt-out of targeted advertising. We honor applicable requests required by law.

15) Third-Party Links

We are not responsible for third-party sites and their privacy practices. Review their policies.

16) Changes to This Policy

We may update this Policy; material changes apply prospectively. The “Last updated” date reflects the latest version.

17) Contact

Ur Image Studios LLC • Dallas, TX • +1 (469) 532-4084 • urimagestudios.com • [email protected]